WELCOME HOME

At Ascend Property Management, we’re dedicated to making long-term residential leasing in Myrtle Beach and the Grand Strand a seamless and personalized experience.


We offer in-person property viewings to answer questions on the spot, streamlined electronic leasing for convenience, and multiple communication options tailored to tenants’ preferences.


APM takes pride in providing prompt service and well-maintained properties that feel like home.

Excellence in Myrtle Beach Residential Leasing.
AVAILABILITY

About Us

At APM we pride ourselves on our excellence in communication, making the leasing process smooth and effortless for our tenants. Our payment system is easy to navigate, further enhancing the tenant experience.


The pet policy varies per property, ensuring we can accommodate the needs of all our tenants, including those with furry friends.


Ascend Property Management goes above and beyond to provide superior property management services. Our commitment to quality, communication, and customer satisfaction sets us apart in the industry. Choose APM for your next home and experience the difference.

CONTACT US

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 Online RESIDENT Portal

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Pay Rent

Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.

Maintenance Requests

Quickly submit maintenance requests that go directly to our maintenance queue.

Seamless Communication

Send communications to us at anytime via contact request or text message through your  portal .

Renters Insurance

Easily submit required proof of insurance coverage or purchase a policy, right from

your portal.

Frequently asked QUESTIONS

  • What are your leasing requirements?

    ** APPLICATIONS ARE PROCESSED IN ORDER THEY ARE FULLY COMPLETED AND  RECEIVED BY ALL ADULTS THAT ARE APPLYING FOR RESIDENCY. 


    ** PROCESSING FEE PAYMENT OF $ 75.00 MUST BE RECEIVED AT APPLICATION SUBMISSION OR APPLICATION WILL NOT PROCESS. THIS FEE IS NON-REFUNDABLE SO MAKE SURE YOU MEET THE QUALIFICATIONS BEFORE SUBMISSION.


    ** ANYONE OVER THE AGE OF 18 IS REQUIRED TO SUBMIT A SEPARATE APPLICATION. PLEASE LIST ALL PERSONS IN THE FIELD PROVIDED AT THE BOTTOM OF THE PAGE. THEN ALL PARTES CAN BE GROUPED TOGETHER FOR A PARTICULAR PROPERTY. THIS ALSO INCLUDES COMPLETING THE MINOR CHILDREN FIELD IF APPLICABLE. 


    ** HOUSEHOLD GROSS INCOME MUST BE AT LEAST 3 TIMES THE PROPERTY RENTAL RATE- NO EXCEPTIONS.


    ** A MINIMUM CREDIT SCORE OF 600 IS REQUIRED. CREDIT, BACKGROUND AND EVICTION FILING REPORTS WILL BE OBTAINED FOR EACH ADULT THAT WISHES TO RESIDE AT A PROPERTY.


    ** VALID STATE ID, FOREIGN ID, PASSPORT, SOCIAL SECURITY OR ITIN NUMBER IS REQUIRED- NO EXCEPTIONS.


     ** LAST 30 DAYS  PROOF OF INCOME IS REQUIRED TO BE SUBMITTED ON ALL APPLICATIONS.


    INCOME CONSIDERED MUST BE IN THE FOLLOWING FORM: EMPLOYER PROVIDED PAY STUBS-LAST 30 DAYS. 

    IF RECEIVING SOCIAL SECURITY OR A PENSION - A CURRENT YEAR BENEFIT STATEMENT OR BANK STATEMENT REFLECTING THIS  PAYMENT IS DIRECT DEPOSITED MONTHLY IN THE APPLICANTS NAMED ACCOUNT. 


    NAMES AND ADDRESS OF APPLICANTS MUST BE VISIBLE ON THE SUBMISSIONS. IF     SELF EMPLOYED, INCOME PROOF MUST BE PROVIDED FOR THE 12 MONTHS. (IE: UBER, DOOR DASH, ETC.)


    ** APPLICATION RESULTS COULD TAKE UP TO A 48- BUSINESS HOUR TIME FRAME. AS ALL ITEMS SUBMITTED WILL BE VERIFIED. 


    ** FULL SECURITY DEPOSIT PAYMENT MUST BE RECEIVED ON THE SAME DAY OF APPROVAL NOTIFICATION IN ORDER TO RESERVE PROPERTY.


    ** SECURITY DEPOSIT RECEIVED WILL BE RETAINED IF TENANTS DO NOT TAKE POSSESSION OF PROPERTY AND FULFILL THE LEASE AGREEMENT. THIS IS DUE TO LOSS OF RENTAL INCOME DURING REMARKETING PROCESS.

  • How do I schedule a viewing?

    Please call us at 843-491-1494.

  • How do I pay my rent?

    Log into your online portal to pay your rent. If you are not yet registered, please create an account here! We also accept check or money order. No cash is accepted.

  • How do I submit a maintenance request?

    Please submit a maintenance request through the tenant portal

    1. From the Home or Maintenance tab, click Request Maintenance.
    2. Enter a detailed description of the issue, upload one or more photos of the item needing attention, give the property manager permission to enter with their key, then click Submit Request.
  • I'm looking for a property manager. How can I learn more?

    Read about our services here, and please do not hesitate to contact us if you have any further questions!

  • How much do I have to pay as the security deposit?

    The security deposit is typically equal to one month’s rent and needs to be paid in full within 24 hours of application approval in order to hold the unit to be able to move in.

  • When will I have to pay my rent?

    Rent will always be due on the first day of the month. You do get a grace period of 5 days.


    If the rent payment is not received by the end of the 5th day, you will be charged a late fee of $ 25 on the 6th day and $ 5 each additional day thereafter. All rent payments are due by the 11th of every month- no exceptions. The late fee will also be due with your rent payment.

  • What are the different payment options I can use to pay rent?

    You can:


    Pay online by signing into your tenant portal

    Mail check or money order to our office with your complete address and unit number on the memo

    Pay in person at our office/dropbox with a check or certified funds


    We do not accept cash payments due to security reasons.

  • Are tenants required to obtain renters insurance?

    Yes, Tenants have to provide proof of renter’s insurance prior to taking possession of the residence.

  • What happens if I get locked out of the property?

    If the lockout happens during regular business hours, please contact our office and you can pick up a spare key from our office. 

    If the lockout happens after hours, you will have to arrange and pay a locksmith on your own. 

  • What is your policy on changing or adding locks?

    Changing locks or re-keying without approval or making copies of additional keys constitutes a serious violation of your lease agreement. Should you need additional keys please contact the office to obtain another key for the property


    If the tenant desires to change, re-key, install or replace any security devices, he/she must send such a request to the office in writing.


    Following approval, the tenants must pay for all expenses associated in advance. Any changes can only be made through approved contractors authorized by the management.

  • What are some examples of situations that can be considered an emergency?

    Some examples of maintenance emergencies are as follows:


    If water is coming into the property because the main sewer line is clogged or a water pipe has broken or is leaking.


    If weather conditions are cold and there is a failure of the heating system, this would constitute an emergency.


    An example of a non-emergency situation is: Getting locked out of your apartment.


    Maintenance requests through the Tenant portal may be submitted at any time. If it is a non-emergency issue it will be addressed the next business day.

  • What if the tenant wants to paint all or part of the rental property a different color?

    All color change requests must be submitted to the office in writing and will be approved at the discretion of the owner. The office may or may not require tenants to deposit extra funds in the security deposit if the color change request is approved.

  • Can I have a pet or get a satellite dish?

    Each property has different requirements. Please contact our office who can assist in answering your questions. 

  • What is your policy on smoking indoors in the rental property?

     Smoking is a major health risk and we do not permit smoking indoors. If the property has evidence of an odor of any kind the rental account will be assessed a minimum of a $ 250 odor treatment charge to remove any odors present.

  • What steps should I take if a smoke detector starts beeping or a light bulb goes out?

    If the smoke detector starts to beep, it might be possible that the battery needs to be changed. You can purchase 9 volt batteries or light bulbs at almost any store. In case you are unable to reach the smoke detector or light fixture due to vaulted ceilings, you must complete a maintenance request form. Keep in mind that it is illegal to disconnect your smoke detector. Per the lease agreement these items are tenant responsibility to replace during residency.

  • Who is responsible to change the HVAC filter?

    Per the lease agreement HVAC filters are to be changed on a monthly basis by the tenants. If the service call occurs due to a dirty HVAC filter installed the vendors invoice cost will be assessed to the rental account.

  • What is the process of requesting any repairs or maintenance?

    If a repair is needed in the property you can send your request in writing via our online Tenant portal by using the maintenance tab. We try to assign work orders to our independent vendors as quickly as possible.

  • How do I give my notice to vacate and how many days notice do you require?

    Please refer to your lease agreement concerning a vacate notice. Our company usually sends out lease renewal notices 6 weeks in advance prior to the lease end date. This is to allow advance notice to tenants on their decision.

Simplified & Secured Payments

Make payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.

Enhanced Communication

Stay connected and informed with built-in messaging, notifications, and emailing tools, all with fully mobile functionality to simplify collaboration. 

24/7 Access & Property Insights

Get on-demand access to financial statements, monthly summaries, year-end tax statements, and important documents from anywhere using our robust mobile capabilities.

Backed by innovative technology

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Services You Can Trust

Reporting

Property Performance Reports to keep you in the loop on your investment.

Maintenance

Regular Property Management and Inspections keep your property in great condition.

Marketing

Effective Marketing & Leasing services keep your properties filled and performing at their peak potential.

Financials

Our Property Financial Services keep your finances organized and up-to-date.

Filling Vacancies

We help place tenants in properties that are a great fit for them and their needs.

Tenant Care

Positive Tenant Relations & Lease Compliance keep tenants and owners happy. 

Contact Us

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